SPEAKERS 2022
David BarroetaDirector de PersonasOPTICALIA
David SánchezIberia Sales DirectorTRANSMIT SECURITY
María CruzDirector of Customer ExperienceGYMPASS
María ÁvilaIberia CRM strategist | Loyalty & Performance | Spain & PortugalSAMSUNG ELECTRONICS
Carmen MartínezHead Customer ExperienceAEGON SEGUROS
Reyes EguiliorEMEA UX ManagerHAVAIANAS EMEIA
Tomás AntónHead of Experience DesignUNICAJA BANCO
María LinaresChief Marketing & Digital OfficerPROVALLIANCE ESPAÑA
Laura OroResponsable Marketing Cliente & Comunicación NORAUTO
Javier BlancoCustomer Retention Management (CAT) ENDESA
Carlos MolineroPeople & Culture Director Spain & Senior HRBP Fuel Supply & Midstream Europe BP
Mercedes AlmendroDirectora de Personas para EspañaMAHOU SAN MIGUEL
Eduardo GómezDirector de MarcaHEALTHY POKE
Laura GonzalvoDirectora de Comunicación y ESGSECURITAS DIRECT BY VERISURE
Lorena LageHead of Customer ExperienceLEROY MERLIN
Lola SerranoHead of CX SpainORACLE
Javier MarínDirector Comercial, de Clientes y FidelizaciónRENFE
Jorge FernándezHead of Customer Experience & Inbound MarketingMAYORAL
Rafa RomeroVP IberiaSITECORE
Emmanuel MarchandAdobe Experience Platform LeadADOBE
Nuria OrtuñoDirectora Contact Center
Carlos SánchezHead of Customer Experience & MECAKIA IBERIA
María GonzálezSubdirectora de Desarrollo de NegocioCANAL DE ISABEL II
Ramón RamosExpansion LeaderIKEA SPAIN
José Enrique PérezResponsable de Innovación Digital y Big DataEVO BANCO
Hugo CaulaMetaverse Community LeadGRUPO MEDIAPRO
Javier ReguartDirector ComercialAEDAS HOMES
Luz HernándezHead of Customer ExperienceHOLALUZ
José Luis Martínez RubioStrategic Account ExecutiveTALKDESK
Amanda TomásDigital Transformation Manager, Experience HuB LeaderENAGÁS
Ana ArciniegaCustomer ExperienceMETROVACESA
Cándido GarcíaGerente en el área de Customer Experience y Digital WorkplaceEVOLUTIO
Ismael LagunaHead Digital BankingUNICAJA
Julia PrietoAssociate Regional Marketing ManagerPERSONIO
Silvia MendozaResponsable de Experiencia de Cliente en Innovación y MarketingMETROVACESA
Santiago Cabezas-CastellanosCEODATACASAS PROPTECH
Francisco Losada Account Executive FinancialGENESYS