SPEAKERS 2023
MADRID | 21 DE JUNIO DE 2023
Daniel Solera
Director de Experiencia de Cliente, Formación y Desarrollo de Red
HYUNDAI MOTOR ESPAÑA
Caroline Arrú
Chief Marketing & Customer Officer
GRUPO ISKAYPET
Renata Pilotto
Customer Care Director
IMAGINA ENERGÍA
Marta Díez
Customer and Digital Experience Director
SANITAS
Javier Marín
Director Comercial, Ventas y Fidelización
RENFE
Silvia Chiva
Service & Quality Global Director
LEASEPLAN
David Rodríguez
Jefe de Recursos Humanos, Experiencia de Empleado, Employer Branding y Gestión del Cambio
MAPFRE
Juan Carlos Peña
ECommerce Director
CASH CONVERTERS
Gerardo Laíno
Head of Customer Experience
PARQUES REUNIDOS
Silvia Mendoza
Responsable de Experiencia de Cliente
METROVACESA
Karen Thouret
Head of Digital | Customer Experience | eCommerce
SEUR
Miguel Ángel Toledo
Líder Experiencia de Cliente
NORAUTO
Marta Gil
CMO & Ecommerce Director
CONFORAMA
Eva Merino
Responsable de Experiencia de Empleado / Transformación RH
SACYR
Fernando Sánchez
Head Sales
ADOBE
Juan Perteguer
Head of Digital, Customer Experience and Marketing
NATIONALE NEDERLANDEN
Carmen López
Business Intelligence & Analytics Director
JUST EAT TAKEAWAY
Patricia Recio
Learning & Employee Experience Manager
SECURITAS DIRECT BY VERISURE
Cristina Colomo
Responsable de Experiencia de Cliente
REPSOL EyG
Miriam Arroyo
Customer Experience Data Analyst for EUR
CEMEX
José María Baños
Partner del Área de IP&IT
LETSLAW BY RSM
Josu Inchaurraga
Digital Experience & Liferay Business Head
AYESA-IBERMÁTICA
Jimena Tokado
Gerente de Estrategia de Clientes
MUTUA MADRILEÑA
Luisfer Ruiz Bedoya
Chief Solutions Officer
MERKLE ESPAÑA
Salvador Mas
CEO & Founder
GPTadvisor
Juan Ramón Palomino
Director de Atención Multicanal y Experiencia de Usuario
MADRID DIGITAL
Carla Domingo
Enterprise Sales Director
GENESYS
Manuel Beltrán
Director de Ventas de Digital Workplace
EVOLUTIO
Patricia Isabel Labarta
Digital Channels Product Owner & Quality Lead
ENEL GROUP
Leticia Martín
Directora de Comunicación Corporativa y Marca
CTT EXPRESS
Davide Buono
Head of Business Development South Europe
ALIBABA.COM
Katia Muñoz
Head of People Experience & Knowledge Management
INDRA
Miguel Pascual
Account Manager
AVAYA
Tino Calvo
Chief Digital Officer
VINOPREMIER
