SPEAKERS 2022
David BarroetaDirector de PersonasOPTICALIA
David SánchezIberia Sales DirectorTRANSMIT SECURITY
María CruzDirector of Customer ExperienceGYMPASS
Nathalia AcevedoCustomer Experience, Communications & CSR DirectorEUROFRED
Carmen MartínezHead Customer ExperienceAEGON SEGUROS
Reyes EguiliorEMEA UX ManagerHAVAIANAS EMEIA
Tomás AntónHead of Experience DesignUNICAJA BANCO
María LinaresChief Marketing & Digital OfficerPROVALLIANCE ESPAÑA
Laura OroResponsable Marketing Cliente & Comunicación NORAUTO
Javier BlancoCustomer Retention Management (CAT) ENDESA
Carlos MolineroPeople & Culture Director Spain & Senior HRBP Fuel Supply & Midstream Europe BP
Mercedes AlmendroDirectora de Personas para EspañaMAHOU SAN MIGUEL
Eduardo GómezDirector de MarcaHEALTHY POKE
Laura GonzalvoDirectora de Comunicación y ESGSECURITAS DIRECT BY VERISURE
Lorena LageHead of Customer ExperienceLEROY MERLIN
Lola SerranoHead of CX SpainORACLE
Javier MarínDirector Comercial, de Clientes y FidelizaciónRENFE
Jorge FernándezHead of Customer Experience & Inbound MarketingMAYORAL
Rafa RomeroVP IberiaSITECORE
Emmanuel MarchandSales LeadADOBE EXPERIENCE PLATFORM LEAD
Nuria OrtuñoDirectora Contact CenterHAYA REAL ESTATE
Carlos SánchezHead of Customer Experience & MECAKIA IBERIA
María GonzálezSubdirectora de Desarrollo de NegocioCANAL DE ISABEL II
Ramón RamosExpansion LeaderIKEA SPAIN
José Enrique PérezResponsable de Innovación Digital y Big DataEVO BANCO
Hugo CaulaMetaverse Community LeadGRUPO MEDIAPRO
Javier ReguartDirector ComercialAEDAS HOMES
Luz HernándezHead of Customer ExperienceHOLALUZ
José Luis RubioStrategic Account ExecutiveTALKDESK
Amanda TomásDigital Transformation Manager, Experience HuB LeaderENAGÁS
Ana ArciniegaCustomer ExperienceMETROVACESA
Fernando CorrochanoProduct ManagerBNEXT